General : DEAR Support Team

Getting Started Guide Welcome to Cin7 Core. We keep the moving parts of your business all in one l... Read more
Customer Onboarding via CSV - Required Information When migrating data from a previous system to DEAR, you will need to provide... Read more
Charts of Accounts and Other Financial Settings A quick and successful integration between DEAR and other accounting softwar... Read more
Import data via CSV files For many DEAR functions, you can import large quantities of data using a CSV... Read more
Accounting transactions in DEAR inventory Accounting transactions are created when the following events have occurred:... Read more

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My DEAR Subscription You can try DEAR for 14 days free of charge. Before or after completing your... Read more
My DEAR Account Manage your DEAR Account from the My Account menu. My Subscription Ch... Read more
Managing Users and Roles DEAR offers fine-grained control over user permissions. Invite users to the ... Read more
User Permissions explained The Manage Users & Roles article explains how permissions can be set for... Read more
General Settings Customise your organisation settings and preferences through the General Set... Read more

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Tax Rules Keeping your tax rules accurate and organised is an essential part of runnin... Read more
What if I create a Tax Rule in DEAR and not in Xero/QuickBooks Online? Will this create a new rule within my accounting app? DEAR will not create new Tax Rules within your accounting application if you... Read more
Setting up Tax Rules to track WET in DEAR Tax Rules can be used to create multi-tier tax schemas. For example, in Aust... Read more
Witholding taxes (Retenciónes) A withholding tax (WHT), or a retention tax, is an income tax to be paid to ... Read more

Manage Document and Email Templates Add a unique look and feel to your documents by personalising your document ... Read more
Email templates and emailing suppliers/customers DEAR allows you to email purchase orders to suppliers and sale quote and sal... Read more
Purchase Process MailMerge Fields for DEAR Templates This article contains all the MailMerge tables for the purchase process. Eac... Read more
Sale Process and Customer MailMerge Fields for DEAR Templates This article contains all the MailMerge tables for the sale process. Each ta... Read more
Inventory Process, Assembly, Disassembly, Jobs MailMerge Fields for DEAR Templates This article contains all the MailMerge tables for the inventory process. Ea... Read more

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DEAR Systems VAT Compliance - UAE DEAR Systems is a fully functional VAT-compliant inventory system. Designed ... Read more
Applying VAT Condition to Contacts Users are able to attribute the tax rule to their Customers in DEAR systems ... Read more
Apply VAT condition to Inventory Inventory is the Products and Services which your business deal with. Wh... Read more
VAT Transactions in DEAR Dear Systems has a wide range of sales and purchase transactions. Each of... Read more
Designated Zones and Free Zones Designated Zones and Free Zones have special considerations under UAE tax la... Read more

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Basic troubleshooting steps Some issues can be resolved with basic troubleshooting steps. If you are exp... Read more
How do I filter, format, and search DEAR reports? See our detailed article about Managing DEAR Reports. Read more
How can I use different prices for a customer? DEAR allows several methods of setting different pricing for customers or gr... Read more
How should I handle consignment stock? Consignment is a business arrangement in which a business, also referred to ... Read more
Barcode scanning in the Stock Received section Q: When I scan a product barcode in the Stock Received section, there is no ... Read more

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