DEAR Inventory offers several features to maintain and enhance the security of your account.
- Periodic password change
- User Profile page
- Account locks for multiple incorrect login attempts
- Two-factor authentication
Periodic password change
Users in your organisation can be forced to change their passwords at regular intervals. Set the password change frequency in General Settings → Security. Password change frequency can be set to Never (default), every month, every 3 months, every 6 months, every year.
The date of the next password change is calculated from when the password was first set, not from when the password change frequency feature was activated.
NOTE: Passwords in DEAR must follow these rules to be valid:
- Use 8 or more characters
- Must include upper and lower case characters (e.g. Aa)
- Must include a number (1234)
- Must include a symbol ($%&?)
- Must not be the same as the last 10 previous passwords.
User Profile page
The User Profile page allows you to manage your account settings – set up a personal name for the DEAR account, set up 2-step authentication and view recent login attempts. It can be accessed from your Account menu.
The User Login History grid shows the 10 most recent login actions; this should be regularly checked for any unusual logins or suspicious account activity.
Account locks for multiple incorrect login attempts
DEAR locks out user accounts after five (5) failed incorrect password attempts. If you forget your password, click the Forgot your password link on the DEAR Inventory Login page to get a new one. If you still fail to log on to DEAR Inventory after changing your password, contact the DEAR Support Team at support@dearsystems.com.
Two-factor authentication
Two-factor, or 2-step authentication adds an extra layer of security to your user account or to an organisation account, in case your password is stolen. Cin7 Core makes 2FA mandatory on all accounts. If you have not yet enabled two-factor authentication for your account, you will be prompted to do so when you log in. See our two-factor authentication article for more information.