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Recent Articles
- Sale Process and Customer MailMerge Fields for DEAR Templates This article contains all the MailMerge tables for the sale process. Each table contains MailMerge fields that can be used to edit sale document templates. Please see Template editing for a video tutorial of the template editing process and familiarise yourself with how to Ma... Learn more
- Reference Books Reference Books are settings and information needed for successful system operation. While some data is not mandatory and can be added on the go, some sections are necessary for the system to function properly – we recommend setting your Reference Books at the very beginning.... Learn more
- Production BOM Production Orders can only be planned for items that have a Production Bill of Materials. A Production BOM defines each step of a production operation, its duration, and the components and resources required to complete each step. NOTE: Production BOM is an advanced manuf... Learn more
- Returns (RMAs and Return Orders) An RMA (return merchandise authorisation) is a numbered authorisation provided by a merchant to permit the return of a product to receive a refund, replacement, or repair during the eligible period. Returns involve an interlinked network of actions and decisions, including is... Learn more
- Fulfilment by Amazon (FBA) - External Fulfilment Service If you utilise a third-party fulfilment service such as Fulfilment by Amazon (FBA) to ship your orders, you can connect the service to DEAR as an external inventory management location. DEAR allows your external warehouse/fulfilment centre to be created as a separate loc... Learn more
- Handling Amazon Settlement Fees & Charges Amazon generates Settlement Reports for its sellers, providing breakdowns of Item Price, Amazon commission fees, shipping fees, and total amount earned by the seller - detailed information of a seller’s account activity for the settlement period. Approximately every two weeks... Learn more
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Feature Requests
(Not joking: add “SORT BY” and/or FILTER to THIS ENTIRE SESR SUPPORT FORUM PAGE (or am I broadcasting my stupidity as it’s already in front of me ?
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